Loading... Please wait...

Privacy Policy

Your passion is your business. Respecting your privacy and maintaining discretion is our business.
 

Privacy
 

 


Access to customer information is tightly controlled with our organization and we change all system passwords on a frequent basis. In fact, only three very trusted employees in our company have access to the systems which contain customer data.

We will never sell or share information about you or your order to a third party. 

 

  

Discreet Billing

 

Your credit card bill will have no mention or record of either My Secret Luxury or the products purchased.  The charge on your credit card will simply say "Denslow Digital LLC"

 

  

Discreet Shipping




 

My Secret Luxury prides itself on the luxurious quality of our products as well as their presentation and packaging. All shipments are discreetly packaged in plain packaging or standard UPS/FedEx supplied packaging with the return address appearing as "Shipping Department." The packaging never describes the contents unless it is required by customs for international shipping - in which case the description will be simple and generic. Our logo only appears on the enclosed packing slip-not on the outside of the package. 

 

 

Security 










We believe in and use the highest standard of security. 

All sensitive information, like your credit card number or contact information, is encrypted using 128-bit Secure Sockets Layer (SSL) technology for secuure Internet Protocol (IP) transactions.

We use an extended validation SSL certificate, which confirms that we have passed a comprehensive identity verification and exceeds PCI compliance requirements for SSL certificates.

This means that unless someone is using a CIA computer and has several hundred years of spare time, they won’t be decrypting your personal information as it passes through to your credit card company.  

We use Authorize.Net Payment Gateway, which provides the complex infrastructure and security necessary to ensure secure transmission of transaction data. Authorize.Net manages the complex routing of your data, which means that we do not store, or even see your credit card details. 

We are TRUSTe certified and information can be found by either clicking on the TRUSTe logo at the bottom of every page or going to TRUSTe.com.

 

 

No Unwanted
Contact
 

 

We value our customers' privacy. Emails are sent to confirm your order, notify you about backorders, and supply you with the tracking number for your shipment. We contact customers by phone only if they provide a number and specifically ask to speak to a person. Occasionally we may send out an email with news, information, and special offers.  You can opt to not be taken off our mailing list and will never hear from us again.

 

 

Cookies



When you browse our website, we do use cookies to maintain your shopping cart and collect information about the path you are taking through our site. These cookies are used exclusively for the purpose of improving the site experience and better displaying products. No personal information is recorded by these cookies.  We do not use cookies for any marketing or analysis activities.